Customer Relations

Customer First Approach: Putting Your Concerns at the Forefront


At Mobile Lyme, we prioritize our customers and their satisfaction above all else. We understand that your concerns matter, and we are committed to addressing them promptly and seriously.

If you find yourself dissatisfied with any of the following aspects:

        1.      The quality of our goods
        2.      The level of service provided
        3.      Delivery-related matters
        4.      Issues with your order
        5.      Problems with refunds
        6.      Any other matter that requires attention

We assure you that Mobile Lyme is dedicated to achieving swift resolutions. Our primary goal is to resolve any customer issues as quickly as possible. Should you encounter dissatisfaction with our products, services, order management, delivery, refund procedures, or any other concerns, we have a comprehensive complaint procedure in place. We diligently handle each case, providing you with all the necessary information regarding relevant regulations and complaint processes.

To address your concerns in a timely manner, we urge you to reach out to us as soon as possible. Our dedicated staff is always ready to extend a helping hand and provide the necessary support for any issues you may be facing. Simply drop us a message outlining the problems you are experiencing, and we will promptly attend to your needs.

At Mobile Lyme, we believe in putting our customers first, ensuring that your satisfaction and concerns remain our top priority.


Please contact us as soon as possible.

Our staff is always ready to give you a necessary hands on help for various issues. Please drop a message about the issues you are facing.

Email: info@smartphone-accessories.co.uk

Tel: 0330 383 3011