At Mobile Lyme, we understand that circumstances may change, and you may need to cancel your order. To provide clarity and transparency, we have established the following cancellation policy:
1. If you decide to cancel your order within 14 days of purchase, you are eligible for a full refund. Please contact our customer support team via phone or email to initiate the cancellation process. Once your cancellation request is received and confirmed, we will process the refund promptly.
2. If you do not cancel your order within 14 days but wish to cancel it within 30 days of purchase, a cancellation fee of [5%] will be deducted from your refund. Our customer support team will guide you through the cancellation process and provide further details regarding the fee.
3. If you do not cancel your order within 30 days of purchase, the cancellation period will expire, and the order will be considered final. No refund or cancellation will be granted beyond this point.
We recommend reviewing your purchase promptly and contacting us as soon as possible if you decide to cancel. Our dedicated customer support team is available to assist you with any questions or concerns you may have regarding our cancellation policy.
Please note that this cancellation policy applies to standard orders and may vary for customized or special orders. For further information or clarification, please refer to our terms and conditions or reach out to our customer support team.
Remember, it’s essential to send an email to info@smartphone-accessories.co