Product Review Policy

At Mobile Lyme, transparency is a cornerstone of our values. We believe in the power of genuine customer feedback and strive to maintain an open and honest environment. To ensure clarity, we have established a review policy that puts our customers first. Here’s what you need to know:

1. We welcome all reviews: Whether your experience with our products was positive or negative, we encourage you to share your thoughts. We value the diverse perspectives of our customers and believe that every review contributes to the overall understanding of our offerings.

2. No review removal: Once you post a review on our website, it becomes a permanent part of our platform. We never remove customer reviews, as we believe in preserving the authenticity and integrity of their feedback.

3. Report concerns: If you suspect any reviews on our website to be inauthentic or encounter any issues with the reviews, we encourage you to contact us. Your concerns are important to us, and we are committed to addressing them promptly. We take great care to maintain genuine reviews on our platform.

4. Respecting our staff: We prioritize the well-being and safety of our team members. We do not tolerate rude or abusive behavior from customers. In cases where such behavior occurs, we reserve the right to deny further business with those individuals.

We hope this review policy provides you with the transparency you seek. Should you have any further questions or require additional information, please do not hesitate to contact us. We are here to assist you.