My order has been dispatched but still haven't arrived?

756 views  November 4, 2020

Our apologies for the inconvenience the postal service has caused you. Please check that the email confirmation that you should have received from us, that you have received it to ensure that your order is on its way to you.

On every delivery shipping method there are guideline. Important note: Please make sure that you read the guideline of the chosen shipping method before making contact with us. The spcifiy time scale from the delivery company most be reach and pass before we can investigate the where abouts of the order.


Royal Mail standard delivery - Free Shipping UK £0.00

Enjoy Mobile Lyme cutting shipping cost by allowing “Free Shipping” on all of it’s items purchased on the website. Please note by selecting this type of service, that your order dose not get tracked or sign for.

*Please allow 1-5 working days for this service from Royal Mail.


Royal Mail Signed For™ 2nd Class 1-2 Days Delivery - Uk £3.90

Royal Mail 2nd class signed For™, allows us to ship your parcel with second class recorded delivery, which will take 1-2 working days. Please make sure someone is available to sign for the parcel.


Royal Mail Signed For™ 1st Recorded Next Day Delivery - UK £4.48

Royal Mail 1st class signed For™, allows us to ship your parcel with recorded next day delivery, where as someone will need to be in to sign for the parcel between 8:00am and 13:00pm.


Royal Mail Special Tracked Next Day Delivery with Signature - UK £8.50

Royal Mail Special Tracked & Signed, allows you to receive order with confidence, knowing that your order will arrive at your door step before 9:00am. Please make sure someone is available to sign for the parcel otherwise a note will be left in place of your parcel, notifying you of the delivery attempt.


Royal Mail International Tracked & Signed £12.99

Royal Mail International Tracked & Signed, allows you to track your package from the time we post it in a Royal Mail office to the time it gets delivered to the intended person.

*Please allow 1-10 working days for this type of service from Royal Mail International shipping, but in most cases the item can arrive before the requid days.


Returns infromation

Shop with confidence knowing that we offer a 30 day Money Back Guarantee for any order thats placed on the website, which means you are able to exchange your item for another item within the same price range or get a full Refund.

Visit our Terms & Conditions for more infromation on our shipping and returns policy

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